We liked the nanny you sent last time. Can I request the same nanny?

Although we strive to provide the same nanny every time you request one, to remain flexible for our client needs we contract nannies who are available at different intervals and your preferred nanny may not be available for the time frame you request the service.

Do I pay the nanny directly?

Upon securing your date for service you must pay the agency fee ( which is included in the rate) the the reminder is paid in cash directly to the nanny on the date of service.

How does your service differ from a Nanny Service?

Excellent Nannies On Call specializes in referrals to households who require temporary, short-term or backup nanny care. Through Excellent Nanny Service, LLC. we also place nannies full-time.

How long does it take to secure a nanny?

If possible, please give us a week notice.

Do I have to pay over time?

All Nannies are paid time and a half after 8 hours

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