FAQs

Although we strive to provide the same nanny every time you request one, to remain flexible for our client needs we contract nannies who are available at different intervals and your preferred nanny may not be available for the time frame you request the service.

Upon securing your date for service you must pay the agency fee ( which is included in the rate) the the reminder is paid in cash directly to the nanny on the date of service.

Excellent Nanny And Estate Staffing specializes in referrals to households who require long-term Domestic Staffing. Through Excellent Nanny And Estate Staffing, we also place nannies full-time.

If possible, please give us a week notice.

All Nannies are paid time and a half after 8 hours